Privacy Policy
Effective date: 1 October 2026
Last updated: 1 October 2026
G & Y Solutions Limited ("G & Y Solutions", "we", "us" or "our") operates the website www.gandysolutions.com (the "Website"). This Privacy Policy explains what information we collect when you visit the Website or contact us, how we use it, who we share it with, and the choices you have. We process personal data in line with the Data Protection Act No. 3 of 2021 of the Republic of Zambia and, where applicable, other data protection laws that apply to our visitors.
1. Who We Are
G & Y Solutions Limited is a private limited company registered in Zambia (Registration No. 120150), incorporated on 26 February 2014.
Registered / Head Office: Plot No. 5438, Off Dag Hammarskjรถld Road, Riverside Extension, Chingola, Copperbelt Province, Zambia
Email: contact@gandysolutions.com
Telephone: +260 975 574 784
2. Information We Collect
2.1 Information you give us
- Name, job title, company or organisation name
- Email address, telephone and WhatsApp number
- Delivery location and details of products or services you request
- Any information you include in quotation requests, emails, comments or messages
2.2 Information collected automatically
When you visit the Website, certain information is collected automatically by our hosting platform (Google Blogger) and by third-party services, including:
- IP address and approximate location
- Browser type, device type and operating system
- Pages viewed, time spent and referring website
- Cookie identifiers and similar technologies (see Section 5)
3. How We Use Your Information
- To respond to enquiries and prepare quotations
- To supply products and services and manage our business relationship with you
- To process supplier, vendor and tender registrations
- To improve the content, performance and security of the Website
- To display advertising on the Website (see Section 6)
- To comply with legal, tax and regulatory obligations
We do not sell your personal information.
4. Legal Basis for Processing
We process personal data on the basis of: your consent; the need to take steps at your request before entering into a contract, or to perform a contract; our legitimate business interests (such as operating and securing the Website); and compliance with legal obligations.
5. Cookies and Similar Technologies
Cookies are small text files stored on your device. The Website and its third-party partners use cookies to remember preferences, measure traffic, keep the Website secure and serve advertising. For full details, please read our Cookie Policy.
6. Advertising – Google AdSense
We use Google AdSense to display advertisements on the Website. In connection with this:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this Website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this Website and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google's Ads Settings. Alternatively, you can opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info.
- Other third-party vendors or ad networks may also use cookies to serve ads on the Website.
Learn more about how Google uses information from sites that use its services: How Google uses data when you use our partners' sites or apps.
Visitors from the European Economic Area, the United Kingdom and Switzerland will be shown a consent message, through Google's certified consent management platform, before personalised ads or cookies are used.
7. Analytics and Hosting
The Website is hosted on Google Blogger and may use Google Analytics or Blogger's built-in statistics to understand how visitors use the Website. These services may collect information such as your IP address and browsing activity. Google's handling of this data is governed by the Google Privacy Policy.
8. Comments
If you post a comment, your name, profile and comment text are publicly visible and are processed by Google Blogger. Please do not include confidential information in public comments.
9. Sharing Your Information
We share personal information only where necessary with:
- Service providers who help us operate the Website and our business (e.g. hosting, email, logistics partners)
- Suppliers, transporters and clearing agents, where needed to fulfil your order
- Government authorities or regulators, where required by law
- Professional advisers such as accountants, auditors and lawyers
10. International Transfers
Some of our service providers, including Google, may process data outside Zambia. Where this happens, we rely on providers that apply appropriate safeguards to protect your information.
11. Data Retention
We keep personal information only for as long as needed for the purposes described above, or as required by law (for example, accounting and tax records). Enquiries that do not lead to business are deleted periodically.
12. Data Security
We take reasonable technical and organisational measures to protect your information. The Website is served over HTTPS. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
13. Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Office of the Data Protection Commissioner of Zambia
To exercise any of these rights, email contact@gandysolutions.com. We will respond within a reasonable time.
14. Children's Privacy
The Website is intended for business users and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
15. Links to Other Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
16. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
17. Contact Us
G & Y Solutions Limited
Plot No. 5438, Off Dag Hammarskjรถld Road, Riverside Extension, Chingola, Zambia
Email: contact@gandysolutions.com
Telephone: +260 975 574 784